Specialising in the clearance of eCommerce parcels to and from the UK, we are your one-stop shop customs agent.

Whether your goods are low or high-value, we’ve got you covered!

Specialising in the clearance of low-value goods (BIRDS). We can not only save you time and money by clearing multiple low-value parcels on a single customs entry but we can also handle and process your high-value goods too, sent, separately or mixed.

With over 20 years experience in the eCommerce industry, we have got the knowledge and experience to get your goods to their destination without delay. We can also manage your eCommerce returns, helping you and your traders reclaim UK customs duty on your parcel returns to Europe, thus improving your cash flow.

Key products

Customs Clearance for eCommerce Parcels

  • Tracked final mile delivery solutions
  • Import and Export to and from the EU
  • Low & High-Value Customs Clearance
  • BIRDS (Bulk) Specialists
  • Duty Reclaim on Returned Goods


  • Specially designed for low-value eCommerce goods e.g. under £135, eliminating customs duty regardless of origin
  • Multiple low-value parcels for each consignor can be cleared on a single customs entry

Customer Portal

  • Seamless process for you and your Traders
  • Full API integration
  • Real-time data showing import/export progress and customs clearance status
  • Access to all clearance documentation

Reclaim the duty on your eCommerce returns

  • Cash tied up in duty paid on outbound goods?
  • Duty drawback is the reimbursement of UK customs duty paid on goods that are re-exported back to the origin.
  • Improve cashflow by reclaiming thousands
  • Improve stock inventory with weekly return logistics solution



Booth location

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Register for free

250 exhibitors, 75 speakers and networking among more than 9000 participants

You will receive a digital ticket as a ready-to-print .pdf file a few days before the event. Your registration means acceptance of the Terms & Conditions.

Join over 9000 participants

B2B Expo & Conference for e-commerce service providers

  • 23rd FEBRUARY 2023

    Event date

  • 10:00-17:00


  • STATION Berlin, Luckenwalder Str. 4-6


They trusted us


Do you have any questions? Feel free to ask!
Lucas Business Development Manager
+49 176 316 244 92
Peter Project Manager
+49 302 555 98 75
  • STATION Berlin, Luckenwalder Str. 4-6


  • 23rd FEBRUARY 2023

    Event date

  • E-commerce Capitals Sp. z o.o. Sp. k.


  • POLAND, 60‐586 Poznań, ul. Botaniczna 26/2


  • VAT ID 7792439665