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How Hunkemöller Gains Real Value From Returns

Presentation description (focus & value)

Returns are a crucial aspect of e-commerce, but high return rates can significantly impact retailers' profitability. Hunkemöller, Europe’s fastest-growing lingerie specialist, has successfully transformed its returns process, resulting in substantial business benefits.

Discover how Hunkemöller has created a seamless return experience for its customers, leading to a notable 15% increase in in-store returns. This shift not only strengthens customer relationships but also opens up new remarketi...

Luc Altorf

Sales Director @ nShift

Speaker(s)' bio

Luc Altorf is an experienced sales and partnerships leader at nShift, driving strategic growth in the DACH region. With expertise in business development, procurement, and supply chain management, he has successfully scaled teams, expanded markets, and exceeded sales targets. Luc excels in building ...


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Support

Do you have any questions? Feel free to ask!
Noel Graf
hello@ecommerceberlin.com
+49 305 201 51 10
Lucas Zarna
sales@ecommerceberlin.com
+49 176 316 244 92
  • STATION Berlin, Luckenwalder Str. 4-6

    Location

  • 19 & 20th FEBRUARY 2025

    Event date