Who would you like to see live on the E-commerce Berlin Expo stage?

The new frontiers of post-sales marketing

Presentation description (focus & value)

In a world where acquiring new customers is five to seven times more expensive than retaining existing ones, e-commerce brands must shift their focus from acquisition to retention to thrive. But retention is no longer just about customer service—it's about making it desirable to stay a customer. Post-sales marketing has become the key to creating strong, lasting relationships that turn one-time buyers into lifelong advocates. This shift is not only about cost-efficiency but about building emotio...

Davide Berardino

Founder & Parter @ Bryan

Speaker(s)' bio

Davide brings a unique blend of expertise in Marketing, Psychology, and Technology, with over 15 years of hands-on experience. From his early days as an independent consultant to now leading a thriving Digital Sales Consultancy Firm, Davide has consistently partnered with ambitious brands looking to...


Votes: 40

Vote to identify the best conference topics

Voting ends on October 18, 2024, at 16:59 Berlin time

Marketing

FutureTech

Leadership & Strategic Management

AI in E-commerce

Cross-border & International Expansion

Shop Systems & E-commerce Software

Customer Journey

Supply Chain & Logistics

FinTech

Support

Do you have any questions? Feel free to ask!
Noel Graf
hello@ecommerceberlin.com
+49 305 201 51 10
Lucas Zarna
sales@ecommerceberlin.com
+49 176 316 244 92
  • STATION Berlin, Luckenwalder Str. 4-6

    Location

  • 19 & 20th FEBRUARY 2025

    Event date